The economic solution for carbon-based ACD systems that support the RNA (Rep Not Available) feature.
The E10 will only work with Carbon based ACD telephones that have a RNA (Rep Not Available) feature.
You connect the E10 with any H top to the phone with a modular connector. If the headset is disconnected from the E10 (QD Unplugged) the phone will recognize this and place the rep in an unavailable status and you will not receive any calls until the QD is connected again. This is compatible with most Rockwell ADC systems.
•Mute switch and recessed volume control positioned for easy access
•Quick Disconnect (QD) cable
•Representative Not Available (RNA) Feature
•Supports H-Series headsets
•Volume Control (transmit & receive)